Who do you treat?
We have a commitment to inclusiveness and welcome clients from all walks of life. We have therapists who specialize in working with children, adolescents/teens through adulthood. We also have therapists trained to work with couples and families.
Have your office hours changed due to Coronavirus/COVID-19?
Our office staff is taking calls and responding to emails and intake questionnaires Monday through Friday between the hours of 9:00am-2:00pm. Please expect 24-48 hours return of communication.
When do I need to submit my intake paperwork?
Due to COVID-19 and our current use of Telehealth, we require new clients to complete and submit all paperwork (this include the initial questionnaire as well as the intake paperwork, policies, consent, etc. provided by our office staff) within 48 hours. Paperwork that is received after 48 hours of initial contact with our office, will no longer be considered.
What insurance do you take?
We are currently an in-network provider for the following insurance plans: Quartz, Anthem Blue Cross/Blue Shield, The Alliance Network and Beacon Health. For individuals without insurance or with carriers not listed, contact us to discuss available payment options.
What kind of issues to you treat?
The clinicians at Peace of Mind Therapy are generalists and are therefore trained to work with a wide variety of client concerns. View a list of some the common concerns we work with and the techniques we use.
What should I expect in the first few sessions?
As we journey through therapy, we’ll offer you tools and skills that we’ve found helpful and you can use in life. As we progress, you’ll begin to see changes in your relationships, outlook on life and the feelings you’re experiencing. No two experiences are alike, but we’re excited to partner with you as you process the challenges you’ve experienced.
What should I expect in my Telehealth session?
We currently use VSee Messenger for our Telehealth services. Once you have contacted our office, we will ask you to download VSee on your computer or smartphone for sessions. From there, you’ll just need to login to VSee at the time of your scheduled appointment and wait for your therapist to video call you (we ask that you do not video call your therapist). Please test your video quality, sound and internet connection prior to your session. Telehealth appointments may vary in length, but clients should expect no more than 55 minute sessions. This gives our therapists time to review client information and complete documentation. Please know that if you are late to the session, we cannot exceed your scheduled time.
My child has a therapy appointment via Telehealth. How does that work?
If you have scheduled your child for a Telehealth appointment (due to our COVID-19 office closure), we ask that you, the parent/caregiver be physically present and available during your child’s scheduled session. Our therapists would like you to check in at the start of the appointment to make sure your child’s session is setup properly (confidential space, good internet connection, visibility of the therapist, materials for therapy if engaging in art or play therapy, etc). Your involvement and participation in your child’s therapy is vital to the success of your child’s treatment.
What is the cost?
If you chose not to use insurance or are unable to use insurance, we bill an hourly $160 fee. However, we do offer a sliding scale fee structure based on annual income to those clients who may need it. We do collect out-of-pocket payments after each session rather than billing our clients.
What is your cancelation policy?
We require 48 hours advance notice for any cancellations. For our Monday appointments, we require notice on Thursday during our business hours to cancel. After hours Friday or over the weekend will be considered a late cancellation unless your appointment is Wednesday the following week. We prioritize that hour for you and we need time to adjust to fill our session slots if you cannot make it. All late cancellations will be charged a fee of $120.
Who we Serve
While we primarily see individuals (kids, teens, and adults), we also serve couples and families. No matter who we see — we look at you as a whole person, not a broken one. We are all doing the best we can amidst our challenging circumstances. Sometimes we just need extra support and a safe space to process our experiences.